Frequently Asked Questions

Everything you need to know about our stationery and home decor collections.

What is the standard shipping time for orders?

Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. generally takes 5-7 business days, though expedited options are available at checkout.

What is your return policy for home and stationery products?

We offer a 30-day return policy for unused and unopened items in their original packaging. Please note that personalized or final sale items cannot be returned.

Do you offer international shipping?

Yes, Graphique de France ships to many countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.

Are your paper products sustainably sourced?

We are committed to quality and sustainability. Many of our journals, calendars, and greeting cards are printed on FSC-certified paper using eco-friendly inks whenever possible.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as modern payment solutions like PayPal, Apple Pay, and Google Pay.